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Event Suite Plan

Event Suite Plan

With access to SocialPoint’s full suite of gamification and audience engagement products, your team will be able to pick the audience engagement activities that are the best fit for your event. 

Key Features of the Event Suite Plan:

  • Use of SocialPoint Audience Engagement software platform for 12 months.
  • Setup as many events and games as you need.
  • Use of all SocialPoint modules: Trivia, virtual prize wheel, Participation (Scavenger Hunt, Passport and event gamification), Audience Response and Fishbowl.
  • Customer onboarding training.
  • Get support from Customer Success Manager, online guides, live chat and email support.

Frequently Asked Questions

What is an event credit?

A event is how we organize your games in SocialPoint.  Events allow you to separate and organize games. Also, you can limit the users who can access each event.

An event can be a single event, event series, or a campaign that runs across several weeks and months. Here are some examples of hour might organize your events:

  • 2022 Sales Kick Off
  • Sales Training Games  (this could last all year)
  • West Coast Sales Incentive Prize Wheel
  • 2022 Trade Show Marketing Games
  • 2022 Exhibit Booth passport game

Each event can have 1 Attendee participation game, 100 trivia games and 100 virtual prize wheels.

What type of Enterprise capabilities do you have?
  • Team Management
  • Role Based Access for Users with granular access for administration and data access
  • Audit Logs
  • GDPR and CCPA support
  • Reporting and Analytics
  • Security
Will SocialPoint integrate with my event app and virtual platform?
Yes, SocialPoint will integrate with both your event app and virtual event platform. We can do simple integrations, such as including the link or iframing content. Or complex integrations with our API. Please contact our team for more information.
What type of support do you offer

Included with each plan is the following:

  • Onboarding training
  • Live chat and email support
  • Dedicated customer success manager
Can you describe the Onboarding process to me?

The onboarding process consists of the following activities:

  • Get Started Training where we will talk to you about creating and organizing your games into events (or projects).
  • 1:1 training per module (When you need it):  You won’t try to do everything at the same time. So, we will do a 1:1 training for each module – but only when you are ready for it.  Trivia games and virtual prize wheels can be learned in 30 minutes.  However, our Attendee Participation game has more options. So we like to offer more help to get you ready.
Can I purchase additional support?

Yes!  You can purchase additional dedicated customer support to help you with the following:

  • Turn over game building to your SocialPoint Customer success team.
  • Set meetings with our team and your graphics designers and content creators.
  • Training additional team members on SocialPoint.
  • Join brainstorming calls with your event team.
  • Provide dedicated support during your event (with 2 weeks advanced notice and staff availability).

Learn more: https://www.socialpoint.io/product/support-hours

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