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Event Suite Plan

SOCIALPOINT(R) Event Suite Plan

Built for teams managing multiple events, audiences, and departments—without losing control or flexibility.

The SOCIALPOINT(R) Event Suite Plan is designed for organizations that don’t just run one event a year. It’s for teams managing an ongoing portfolio of events—across departments, regions, clients, or programs—who want powerful gamification without rebuilding everything from scratch every time.

With an Event Suite Subscription, you can create multiple workspaces—each configured for either Attendee Engagement or an APG game. Attendee Engagement workspaces support audience response, trivia, and prize wheels, while giving you the flexibility to reuse games across events and choose when to build it yourself or bring in our expert team for white-glove support on your most important moments.

The Event Suite Plan is a strong fit if you:

  • Run multiple events per year
  • Need separate games, data, branding, and teams
  • Want to reuse games across events and locations
  • Are comfortable self-building standard games
  • Want hands-on, expert support for high-stakes events
  • Need flexibility to support different audiences or clients

How it's Structured

One Organization Account

Your Organization Account acts as the umbrella for everything.

Each Organization contains multiple SocialPoint workspaces, each with:

  • Separate logins and user roles
  • Separate player data and reporting
  • Separate branding and themes
  • Separate audiences and lead capture

This structure is ideal for:

  • Different departments
  • Regions or teams
  • Client-by-client separation (agencies)
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Frequently Asked Questions

How does the maximum number of players work?

Your game size will be limited to the maximum number of players in your plan. If you have a 500 players plan, then each game you create can have up to 500 players. 

Perhaps you know one or two games that might exceed your player limit. You can purchase a Boost to increase the number of players for that game. We charge $500 per 1000 players for each Boost. 

If you reach your maximum number of players, the next player will not be allowed to join the game. SocialPoint notifies you by text or SMS when you get 90% and 100% of your plan limit. 

What is an event credit?

A event is how we organize your games in SocialPoint.  Events allow you to separate and organize games. Also, you can limit the users who can access each event.

An event can be a single event, event series, or a campaign that runs across several weeks and months. Here are some examples of hour might organize your events:

  • 2022 Sales Kick Off
  • Sales Training Games  (this could last all year)
  • West Coast Sales Incentive Prize Wheel
  • 2022 Trade Show Marketing Games
  • 2022 Exhibit Booth passport game

Each event can have 1 Attendee participation game, 100 trivia games and 100 virtual prize wheels.

What type of Enterprise capabilities do you have?
  • Team Management
  • Role Based Access for Users with granular access for administration and data access
  • Audit Logs
  • GDPR and CCPA support
  • Reporting and Analytics
  • Security
Will SocialPoint integrate with my event app and virtual platform?
Yes, SocialPoint will integrate with both your event app and virtual event platform. We can do simple integrations, such as including the link or iframing content. Or complex integrations with our API. Please contact our team for more information.
What type of support do you offer

Included with each plan is the following:

  • Onboarding training
  • Live chat and email support
  • Schedule 1:1 zoom calls with support
  • Dedicated customer success manager
Can you describe the Onboarding process to me?

The onboarding process consists of the following activities:

  • Get Started Training where we will talk to you about creating and organizing your games into events (or projects).
  • 1:1 training per module (When you need it):  You won’t try to do everything at the same time. So, we will do a 1:1 training for each module – but only when you are ready for it.  Trivia games and virtual prize wheels can be learned in 30 minutes.  However, our Attendee Participation game has more options. So we like to offer more help to get you ready.
Can I purchase additional support?

Yes!  You can purchase additional dedicated customer support to help you with the following:

  • Turn over game building to your SocialPoint Customer success team.
  • Set meetings with our team and your graphics designers and content creators.
  • Training additional team members on SocialPoint.
  • Join brainstorming calls with your event team.
  • Provide dedicated support during your event (with 2 weeks advanced notice and staff availability).

Learn more: https://www.socialpoint.io/product/support-hours